Website Accessibility

Alternative technologies: We continue to take every opportunity to make our Website accessible to all visitors,. If you can't access information or use an online service on our site due to a disability, please call us toll-free at 1-855-355-5777 (TTY 1-800-662-1220) for help.

Technical issues related to our Online Services: If you are having difficulty using one of our online services (such as shopping, enrolling, plan selection, error messages, etc.), please call us toll-free at 1-855-355-5777 (TTY 1-800-662-1220) for help.

NOTICE OF NONDISCRIMINATION POLICY

NY State of Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, sex, age or disability in its health program and activities.

NY State of Health also complies with applicable state laws and does not discriminate on the basis of race, color, national origin, creed/religion, sex, marital/family status, disability, arrest record, criminal conviction(s), gender identity, sexual orientation, predisposing genetic characteristics, military status, domestic violence victim status and/or retaliation.

NY State of Health:

Provides free aids and services to people with disabilities to communicate effectively with us, such as:

  • TTY through NY Relay Service
  • Written information in other formats such as large print, audio, accessible electronic formats and other formats

Provides free language assistance services to people whose primary language is not English, such as:

  • Qualified interpreters
  • Written information in other languages

If you need these services or for more information, contact 1-855-355-5777 (TTY 1-800-662-1220).

If you believe that NY State of Health has discriminated you may file a complaint by going to: http://www.health.ny.gov/regulations/discrimination_complaints/ or, by calling 518-473-1703 or 518-473-7883.

You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by mail or phone at U.S. Department of Health and Human Services, 200 Independence Avenue, SW, Room 509F, HHH Building, Washington, D.C. 20201; 800-368-1019 (TTY 800-537-7697). Complaint forms are available at hhs.gov/ocr/office/file/index.html.